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Infromation
Questions and facts that might interest you.
What distinguishes Premium quality wood pellets from standard pellets and how do they improve heating efficiency?
Premium quality wood chip pellets are made using carefully selected hardwoods, providing higher energy density and lower ash content. These pellets, thanks to their high-quality combination of ingredients, burn more efficiently, producing more heat with less residue. Their uniform size and moisture content also contribute to a cleaner burning process, making them an optimal choice for maximizing heating efficiency.
Can your Premium wood pellets be used in different types of heating equipment and what storage recommendations do you have to maintain their quality?
Yes, our Premium wood pellets are designed to be compatible with a variety of heating systems including pellet stoves, boilers and boilers. To maintain their quality, we recommend storing the pellets in a dry and well-ventilated area, away from direct sunlight and moisture. Proper storage ensures that the pellets retain their optimal moisture content, preventing their deterioration and guaranteeing consistent performance when used in heating systems.
Are your Premium wood pellets suitable for biomass boilers and how do they affect emissions?
Yes, our Premium wood pellets are ideal for biomass boilers, offering an efficient and environmentally friendly heating solution. Their low ash content and high heat gain help reduce greenhouse gas emissions, ensuring not only efficient heat generation, but also a positive impact on the environment.
What is the warranty for your Premium wood pellets and what is your customer support policy?
We offer a high level of confidence in the quality of our Premium Wood Pellets and therefore provide a warranty that meets industry standards. Generally, our warranty covers product defects and imperfections. Regarding customer support, we are ready to provide professional assistance and answers to questions to ensure that our customers get the best experience using our Premium Wood Pellets. We work closely with customers to resolve any issues or questions and actively work on improvements to ensure long-term customer satisfaction.